Terms & Conditions

These terms and conditions explain the rules for using our website RSPCA London East Branch (our site).

Who we are and how to contact us

RSPCA London East Branch Google site is a site operated by ROYAL SOCIETY FOR THE PREVENTION OF CRUELTY TO ANIMALS LONDON EAST BRANCH ("we" or “us”), part of the RSPCA family. We are registered in England and Wales under charity number 285472 and have our registered office at RSPCA London East, Kemp House, 124 City Road, London EC1V 2NX.

By using our site you accept these terms

By using our site, you confirm that you accept these terms of use and that you agree to comply with them.

If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

There are other terms that may apply to you

These terms of use refer to the following additional terms, which also apply to your use of our site:

• Our Privacy Policy

• Our Cookie Policy , which sets out information about the cookies on our site.

We may make changes to these terms

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. Please check these terms on a regular basis for changes. Your continued use of the site after changes are posted will mean you accept the terms as modified by the posted changes.

We may make changes to our site

We may update and change our site from time to time to reflect changes to our activities, our priorities or for administrative reasons.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

We reserve the right in our sole discretion to deny any user access to this site or any part of it without prior notice.

We may transfer this agreement to someone else

We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

Copyright and trade marks

All material on this site is the copyright of us, the Royal Society for the Prevention of Cruelty to Animals (RSPCA) or third parties. You may view the contents of this site on screen. You are also permitted to print one copy of reasonable extracts from the site for your personal use or private study, and to save one copy of such reasonable extracts to your local hard disk for your personal use or private study. Apart from this and other than as authorised below, no part of this site, or of any material on it, may be reproduced in any form whatsoever without first obtaining the written permission of the RSPCA or any other copyright holder.

Certain pages or sections of this website may be reproduced for teaching or study purposes without obtaining our prior consent. These pages or sections are clearly indicated by a notice on the relevant page or section. This material may only be reproduced as follows. You may print and copy the pages for your private study or for teaching purposes in schools, colleges or universities, provided in each case that:

• copyright and source indications are also printed and copied

• no modifications are made to the materials and they are not used as part of any other publication 

• the document is printed and copied entirely and is not used in a derogatory or misleading context 

• a maximum of 30 copies are made. 

If you are not sure whether or not any material can be printed or copied without first obtaining our permission, please contact us. 

No other use of material on the site may be made without first obtaining our written permission. In particular, material may not be incorporated in any other work or publication, whether in hard copy or electronic form, and commercial use or publication of any material on this site is strictly prohibited (other than as necessary for the purpose of viewing the site in the course of business).

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

A licence from the RSPCA national society is required to use the intellectual property of the RSPCA, including its name and logo, whether as part of the branch name or otherwise. Requests may be made to: publications@rspca.org.uk

Do not rely on information on this site

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

We are not responsible for websites we link to

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

User-generated content is not approved by us

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values.

Our responsibility for loss or damage suffered by you

Whether you are a consumer or a business user:

• We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

• The material on this site is provided for general information only and is not intended as specific advice. If you have any concerns about your pet (or an animal in your charge)'s health you should always consult your local vet. Users who rely on the information in the site do so at their own risk.

• Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

How we may use your personal information

We will only use your personal information as set out in our Privacy Policy.

Where you have provided contact details we may contact you regarding animal welfare concerns arising from the information you have provided.

We are not responsible for viruses and you must not introduce them

We do not guarantee that our site will be secure or free from bugs or viruses. We do not warrant that the functions contained on this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs, or represent full functionality, accuracy or reliability of the materials. We cannot accept any liability for any loss, disruption or damage to your data or your computer system which may occur as a result of you using this site.

You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Rules about linking to our site

• You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

• You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

• You must not establish a link to our site in any website that is not owned by you.

• Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

• We reserve the right to withdraw linking permission without notice.

• If you wish to link to or make any use of content on our site other than that set out above, please contact rspcalondoneast@gmail.com.

These terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.